Privacy Policy

Effective Date: June 26, 2025
SouthernCe LLC

At SouthernCe LLC, we’re passionate about crafting unforgettable travel experiences in Southern Central Europe, from curated tours to inspiring travel stories. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, book a tour, or engage with our content. By using our services, you agree to the practices described below.

1. Information We Collect

We collect information to enhance your experience and provide seamless travel planning. The types of information we collect include:

Personal Information: When you book a tour, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, billing address, and payment details (e.g., credit card information).

Travel Preferences: Details like your preferred destinations, dietary needs, or tour interests to tailor your SouthernCe experience.

Website Usage Data: Non-personal information like IP addresses, browser type, pages visited, and time spent on our site, collected via cookies and analytics tools.

Correspondence: Emails, inquiries, or feedback you send us through our contact form or email ([email protected]).

Reviews and Content: Comments, reviews, or photos you share about our tours or articles, which may include personal details if you choose to provide them.

2. How We Use Your Information

We use your information to make your journey with SouthernCe as smooth and inspiring as possible:

Booking and Services: To process tour bookings, confirm reservations, and communicate updates about your travel plans.

Personalization: To recommend tours (like Three Days in Coastal Slovenia or Hidden Castles of Southern Austria) or articles based on your interests.

Customer Support: To respond to inquiries, provide travel advice, or resolve issues via phone (+1 505-217-0586) or email.

Marketing: To send newsletters, promotional offers, or updates about new tours and stories (you can opt out anytime).

Analytics: To understand how you use our site, improve content (e.g., our photo-stories on Istria’s cuisine), and enhance user experience.

Legal Compliance: To meet legal obligations, such as tax reporting or fraud prevention.

3. How We Share Your Information

We don’t sell or rent your personal data. We may share it only in these cases:

Service Providers: With trusted partners who help us operate tours (e.g., local guides, boutique hotels, or payment processors), bound by strict confidentiality agreements.

Legal Requirements: If required by law, such as in response to a court order or regulatory request.

Business Transfers: In the event of a merger, acquisition, or sale of SouthernCe LLC assets, your data may be transferred with prior notice.

Aggregated Data: Non-personal, anonymized data (e.g., site traffic stats) may be shared with analytics providers to improve our services.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These small files help us:

Remember your preferences (e.g., language or tour interests).

Analyze site performance and track popular content (like our Chasing Castles in South Bohemia story).

Deliver relevant ads or tour suggestions.

You can manage cookie settings in your browser, but disabling them may limit site functionality. We use tools like Google Analytics to collect anonymous usage data, ensuring your privacy is protected.

5. Data Security

We take your security seriously. Your personal information is stored on secure servers, and payment details are encrypted using industry-standard protocols. While we strive to protect your data, no system is 100% secure, so we encourage you to use strong passwords and avoid sharing sensitive details unnecessarily.

6. Your Rights and Choices

You have control over your data. Depending on your location, you may have the right to:

Access, update, or delete your personal information.

Opt out of marketing emails (via the unsubscribe link or by emailing [email protected]).

Request a copy of your data or restrict its use.

Object to certain data processing, like targeted ads.

To exercise these rights, contact us at [email protected] or +1 505-217-0586. We’ll respond within 30 days, per applicable laws.

7. International Data Transfers

SouthernCe LLC is based in the US (6600 Menaul Blvd NE Space L005, Albuquerque, NM 87110). If you’re outside the US, your data may be transferred to our servers or partners in Europe for tour operations. We ensure these transfers comply with data protection laws, using safeguards like standard contractual clauses.

8. Third-Party Links

Our site may link to external sites (e.g., local tourism boards or partner hotels). We’re not responsible for their privacy practices, so please review their policies before sharing information.

9. Children’s Privacy

Our services are designed for adults. We don’t knowingly collect data from anyone under 16. If you’re a parent and believe your child has shared data with us, contact us at [email protected] to have it removed.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. The updated version will be posted on our website with a revised effective date. Check back periodically to stay informed.

11. Contact Us

Questions about your privacy? Reach out to us:
SouthernCe LLC
Email: [email protected]
Address: 6600 Menaul Blvd NE Space L005, Albuquerque, NM 87110, US
Phone: +1 505-217-0586

We’re here to ensure your journey through Southern Central Europe is not only unforgettable but also secure. Thank you for trusting SouthernCe with your travel dreams!